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Terms and Conditions

These terms apply to products ordered through this website and to quotations we issue. For installation projects, the signed proposal for your project also applies.

Prices

Prices are in Pakistani Rupees and include the product only. Solar equipment prices move with the market, so the price is confirmed when we accept your order. Project and bulk pricing is available on request.

Orders and availability

Most equipment is supplied on order. We confirm availability and the dispatch date after you place your order, usually within one working day. Items are normally dispatched within 3 to 5 working days.

Payment

You can pay by bank transfer to our Meezan Bank, Faysal Bank or UBL accounts, by cash on delivery, or against an invoice for approved customers. Please use your order number as the payment reference and send us the payment receipt on WhatsApp at +92 305 4917047. An order is processed once payment is confirmed, unless cash on delivery was agreed.

Delivery

We deliver across Pakistan. Delivery charges depend on the weight of the order and the city, and are confirmed with you before dispatch. Please check the goods when they arrive and tell us about any visible damage within 24 hours.

Warranty

All products are genuine and carry the manufacturer's official warranty. The warranty period and conditions are those set by each manufacturer. Warranty does not cover damage from incorrect installation by others, misuse, lightning or power surges, or opened and modified equipment. Installation work by FAA Solar Solutions is covered by the terms of your project proposal.

Returns and cancellations

You can cancel an order free of charge before it is dispatched. After delivery, unused items in their original sealed packaging can be returned within 7 days; the return delivery cost is paid by the customer unless the item was faulty or wrong. Items made or ordered specially for you cannot be returned.

Contact

FAA Solar Solutions, FAA Space, GT Road, Gujranwala. Phone and WhatsApp +92 305 4917047, email info@faasolarsolutions.com.